Management of the process and approach to the surgical waiting list at the Essalud Almanzor Aguinaga Asenjo hospital – Chiclayo
DOI:
https://doi.org/10.51252/rsayb.v2i1.513Keywords:
medical attention, leadership, patients, health systemsAbstract
The objective was to determine the relationship between the management of the process and the approach to the surgical waiting list in an EsSalud hospital in Chiclayo. For this, a quantitative study was developed, with a cross-sectional correlation scope, with the survey technique and with two instruments, one with 12 questions and the second with 10 questions aimed at professionals and administrators, which amounted to a total of 30. Pearson's correlation test. The results showed inadequate levels of management by processes (66.7%) and for approaching the surgical waiting list (56.7%). Concluding that there is a high relationship between the management of the surgical programming process and the approach to the waiting list at the EsSalud- Chiclayo hospital (r2=.797; p=.000), in addition, the coefficient of determination establishes that the management of This process explains the surgical waiting list in 63.5% and 26.5% is due to other factors.
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